Head Office and Cluster Reports
Kowloon East Cluster (KEC)
Throughput
number of beds 2,371
Patient discharges* 167,148
A&E attendances315,833
Specialist outpatient attendances (clinical) 745,931
General outpatient attendances867,348
Full-time equivalent staff+ 6,483.46
* Total inpatient, day patient discharges and deaths
+ full-time equivalent
Kowloon East Cluster : Photo 1Facing continuous challenge of growing population of the elderly and rising service demand, KEC aims at reducing the impact caused by shortage of frontline doctors. Measures were implemented to improve manpower supply. To boost morale and retain experienced staff, the Cluster also improved work environment and career progression opportunities. While maximising operational efficiency and effectiveness through service rationalisation and prioritisation, a robust triage mechanism is in place to ensure timely services for patients with pressing needs.
Kowloon East Cluster : Photo 2The number of beds in TKOH has increased to 543, with 40 new beds opened in 2012. 5,000 cases of cataract surgery can now be handled annually by KEC since the TKOH Cataract Centre fully operated in 2011, effectively shortened waiting time to about 16 months. New MRI and haemodialysis services were successfully implemented. Equipped with enhanced facilities, the TKOH Ambulatory Care Block has commenced service by phases since March 2012.
The Cluster increased 9,000 quotas for general outpatient service to cope with increasing demand of elderly people. Risk Assessment and Management Programme (RAMP) service was introduced for hypertensive patients, reducing specialist referrals and hospital admission through monitoring the condition of the chronically-ill.
Kowloon East Cluster : Photo 3
Kowloon East Cluster : Photo 4During the year, improvement programmes in enhancing risk management in operating theatre as well as aseptic dispensing service were all completed. UCH conducted gap analysis in March 2013 as preparation for future hospital accreditation.
With the green light of the Legislative Council on funding approval in July 2012, the preparation work of UCH expansion project has begun. To reduce impact on patient services, clinical departments located in lower block of Block P and ground floor of Block G would be decanted to other areas in the hospital. Owing to inadequate space, part of supporting services offices and stores would be decanted to TKOH. Specialist outpatient clinics of Ear, Nose and Throat would also be relocated to TKOH while inpatient service would remain in UCH.
In order to gauge the community’s support in the decanting process, the Cluster would continue to communicate with the public through different channels, update them on progress, and collect the public’s opinions and address their concerns.
