Page 47 - Hospital Authority Annual Report 2019-2020

Strategic goal: 策略目標：
Enhance staff training and development 加強員工培訓與發展

Training for healthcare professionals is instrumental in 加強醫護人員的培訓對提升醫療服務水平至
uplifting the standard of medical services. A rich array of 為重要。醫管局實行多項培訓策略和措施，
training strategies and initiatives were implemented, which 包括為各主要專科的醫生和護士提供模擬訓
covered territory-wide simulation training programmes, 練，內容涵蓋醫療團隊管理培訓；又為護士
including Crew Resource Management training, for doctors and 及專職醫療人員（包括藥劑人員）舉辦多種專
nurses in major specialties, as well as specialty training and 科培訓課程及才能提升課程，以促進服務及
competence enhancement programmes organised for nurses
and allied health professionals (including pharmacy staff) to 員工的專業發展。我們亦聘請了資深護師擔
facilitate service advancement and enhance staff’s professional 任兼職啟導導師，為逾千名參加啟導計劃的
development. Furthermore, Simulation Training Programmes 新畢業註冊護士提供模擬訓練課程。此外，
were conducted for newly qualified Registered Nurses 我們為醫生、護士、專職醫療人員提供海外
undergoing Preceptorship Programme, of which Advanced 培訓獎學金，又向護士及專職醫療人員提供
Practice Nurses were recruited as part-time preceptors. We 進修津貼修讀與服務相關認可課程，並全數
also provided overseas training scholarships for doctors, 資助150名登記護士修讀註冊護士轉職課程
nurses, and allied health staff, as well as training subsidies 的臨床實習培訓。
for nurses and allied health professionals to participate in
recognised service-related programmes. Additionally, 150
Enrolled Nurses were fully sponsored to undertake the clinical
practicum of the conversion programme to attain qualification
of Registered Nurses.

In view of the lack of local training for Podiatrists and 另一方面，由於本地未有提供足病診療及視
Orthoptists, overseas training scholarship was offered to 覺矯正課程，我們為七名足病診療學員及
seven selected Podiatry students and eight selected Orthoptics 八名視覺矯正學員提供海外進修獎學金，
students to undertake the three-year degree course in 讓他們前往英國修讀相關學科的三年學位課
related disciplines in the United Kingdom. Besides, midwifery 程。我們亦繼續舉辦助產士培訓課程，以
training programmes were provided to cope with the surge in
demand for maternity services in public hospitals. In addition, 滿足公立醫院產科服務需求的增長。此外，
multidisciplinary programme for mental health was offered 局方舉辦了精神健康跨專業培訓課程，為不
to develop the competency of case managers with different 同專業背景的個案經理提供才能培訓，以支
professional backgrounds, enabling them to better support 援社區的嚴重精神病患者。我們另透過崗位
clients with severe mental illness in the community. With the 輪換計劃，調派病人聯絡主任或投訴經理到
implementation of the Staff Development Rotation Programme, 醫管局總辦事處或聯網工作，以擴闊他們的
Patient Relations Officers and Complaint Managers were able 視野及提升投訴管理能力。
to rotate between Head Office and Clusters, providing them with
more exposure and improved complaint management skills.

With the recurrent $183.5 million Government designated 藉着政府提供的1.835億元恆常指定培訓
training fund in place, a wide range of training programmes 基金，醫管局在2019-20年度為臨床及非
were rolled out in 2019-20 for both clinical and non-clinical staff 臨床人員推出各類課程，以配合服務發展、
to address service development, professional development and 專業培訓及運作需要。我們繼續舉辦以職系
operational needs. In support of the grade-specific training 為本的培訓課程，為不同職級的專業人員推
curriculums, we continued to offer the generic competencies 行通用能力培訓系列，亦為支援人員提供職
training series to different levels of professional staff. Moreover,
vocational and generic competencies training programmes 業及通用才能培訓課程。
were offered to supporting staff.

Last but not least, the Corporate Scholarship for Non-clinical 我們為專業人員提供多個非臨床培訓獎學金
Training supported various programmes for professional staff 課程，通過海外培訓、實習或考察，掌握最
to attend overseas training, attachment or study visit to keep 新知識及市場情況，促進個人專業發展。為
abreast of latest knowledge and market practice for professional 配合機構發展數碼化工作間，我們進一步提
growth. In line with the corporate direction of digital workplace, 升培訓資訊管理系統的功能，以提供有用的
the Training Management Information System was further
enhanced to generate useful data to facilitate the planning and 數據，便利員工培訓的規劃和管理。
management of staff training programmes.

Head Office and Cluster Reports 總辦事處及醫院聯網工作匯報 45