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Engagement and Teamwork

Chapter 5: Engagement and Teamwork

Engagement and Teamwork: Photo 3 Staff engagement continues to be the prime focus of the Hospital Authority (HA). Continuous communication with staff is the key.

Six Staff Group Consultative Committees at the corporate level serve as direct communication channel between HA Head Office and staff representatives. Other than bimonthly staff newsletter HASLink, online update on topics of concern is made possible through live webcast and senior executives’ blogs on the intranet. Engagement and Teamwork

While the HA Chief Executive paid regular visit to hospitals, an online Staff Letter Box enables staff to express opinions and ideas. At cluster and hospital levels, two-way communication channels such as regular meetings with Cluster Chief Executives (CCE) and Hospital Chief Executives (HCE), cluster newsletters, CCE or HCE blog, online letterbox and Staff Relations Office hotline facilitate exchanges with staff. Staff Communication Ambassadors in hospitals serve as additional links relaying staff’s concern to the management.

 

Engagement and Teamwork
 A wide variety of sports programmes and leisure activities were organised throughout the year to promote balanced and healthy lifestyle, such as inter-cluster sports competitions, swimming gala, and fundraising activities. HA Family Day and HA Family Night continued to be the most popular family events. The annual event of 2015 Chinese New Year Run recorded a new
high enrolment of more than 4,200 staff members and their families. Around HK$950,000 was raised for the HA Charitable Foundation, benefitting chronically ill patients.

 

Engagement and Teamwork
 To enhance staff access to radiological imaging services, a pilot programme providing eligible staff with access to private diagnostic imaging services of Computed Tomography, Magnetic Resonance Imaging and Breast Imaging on a co-payment basis was launched in December 2014, facilitating early diagnosis and medical intervention.

Loyalty and dedication are accorded recognition in HA. Long service and retirement awards were presented every year. Timely spot awards recognised frontline managers and teams for taking an extra mile.

Exemplary behaviours demonstrating the core values of the organisation are highly recognised through the HA Outstanding Staff and Teams Award Scheme, which has been organised for over 22 years. This year, six staff and six teams won the awards. Another four staff and three teams were granted Merit Awards.

 

Outstanding Teams:

  • Hong Kong East Cluster Wound
    Management Team
  • Paediatric Orthopaedics and Spine Surgery “Bone FOCUS for Brighter Future” Team of The Duchess of Kent Children’s Hospital at Sandy Bay
  • Establishment of Express Lane – Reduction in Procurement Lead Time of Kowloon Central Cluster
Engagement and Teamwork: Photo 4
  • United Christian Hospital Multi-disciplinary Renal Team
  • The Magic Bullet of Kowloon West Cluster Specialist Outpatient Clinic Waiting Time Management Team – Family Medicine Specialist Clinic
  • Inpatient Medication Order Entry (IPMOE) Implementation Teams of Princess Margaret Hospital, Prince of Wales Hospital, Tseung Kwan O Hospital and Hospital Authority Head Office

 

Merit Team Awards:

  • Movement Disorder Team of Queen Elizabeth Hospital
  • New Territories East Cluster Community Outreach Services Team
  • Tuen Mun Hospital Community Services Centre and Volunteer Team