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Kowloon Central Cluster (KCC)

Kowloon Central Cluster Report

Number of general outpatient clinics6

Throughput

Number of beds 3,572

Patient discharges* 209,610

A&E attendances 190,391

Specialist outpatient attendances (clinical) 1,026,591

General outpatient attendances 570,648

Full-time equivalent staff 9,546

* Total inpatient, day patient discharges and deaths

KCC managed staff shortage through recruiting additional allied health professionals and patient care assistants to enhance multi-disciplinary care and rehabilitation service. While 100 nursing students joined QEH nursing school, nursing manpower was also strengthened to meet operational needs in pressure areas.

Kowloon Central Cluster Report: Photo 1 To cope with ageing population and escalating demand in medical services, additional support sessions were arranged in QEH to alleviate the access block problems in A&E departments. Overcrowdiness and long waiting time at A&E was improved. 19 acute beds, one Intensive Care Unit bed and four surgical High Dependency Unit beds were opened in QEH. Two medical beds were re-designated to enhance support in mechanical ventilation.

Waiting time for emergency trauma operation was improved with six additional operating theatre sessions. Multi-disciplinary care was provided for patients diagnosed with Human Immunodeficiency Virus (HIV) with highly active antiretroviral therapy (HARRT) offered to eligible patients in QEH. Capacity of renal replacement therapy was enhanced for patients with end-stage renal disease.

Community case management programme was extended to Yau Tsim District to patients with severe mental illness, the renovation of psychiatric wards of KH commenced to improve environment with the support of recovery-oriented treatment programmes.

Kowloon Central Cluster Report: Photo 2

To keep abreast of modern technology, QEH set up a minimally invasive surgery suite and a robotic assisted laparoscopic surgery suite. The first operation using robotic assisted laparoscopic technique in QEH was conducted in February 2015.

The accreditation status of QEH was successfully renewed in 2014 for another four years by Australian Council on Healthcare Standards. In pursuit of continuous quality improvement and patient safety, a barcode-based tracking and archiving system in anatomical pathology laboratory was implemented in QEH to ensure correct identification of specimens. Ageing washing facility in QEH was replaced in phases to improve sterilisation of surgical procedures with the surgical instrument tracking system rolled out to other KCC hospitals. The Cluster had phased out the re-use of selected types of single

use device to ensure patient safety. BTS also enhanced their blood bank management information system to meet increasing service demand. Paediatric clinical pharmacy service was introduced in QEH and KH for better medication safety. Auto-refill services for medical consumables, personal protection equipment, central sterilised supplies and linen items were fully implemented in BH and HKEH.


Initiatives of baby-friendly hospital were promoted in QEH. Other than setting up a breastfeeding support team, a new Chinese cookbook sharing gourmet ideas for new mothers was launched in July 2014.

To dovetail with the Government’s planning of the Kai Tak development area, Phase 1 of the KCC Clinical Services Plan was completed and planning work for a new acute hospital has commenced.