* Total inpatient, day patient discharges and deaths
HKEC appreciates the commitment of staff in managing growing service demand amidst manpower constraint. To allay staff shortage, additional nurses, allied health staff and patient care assistants were recruited to improve support for service delivery. The Cluster accorded priority to sustaining a happy and competent workforce. Outstanding achievement in the promotion of family-friendly employment practices was exemplified by the Family Council award “Distinguished Family-Friendly Employers 2013-14” in the category of non-governmental organisations in June 2014. Enhanced training and development initiatives including provision of simulation training courses for professionals continued.
Services in pressure areas of HKEC were strengthened with 40 acute medical inpatient beds opened in July 2014 and two medical beds designated to improve care for patients on mechanical ventilation. RH opened a 42-bed acute medical ward in January 2015 to improve ward environment. Site renovation commenced in preparation for a 10-bed emergency medicine ward in RH in 2015-16. Space utilisation was prudently reviewed to support rising service demand.
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Service capacity was expanded to better manage waiting time. Five additional operating theatre sessions per week had been added in PYNEH since December 2014. Facilities for the combined Endoscopy Unit in PYNEH were augmented with the renovation of a new floor. Hospital haemodialysis for ten extra patients and home automated peritoneal dialysis for three extra patients with end-stage renal disease were provided. Pharmacy service of TWEH was improved with extended service hours on weekdays. |
Sustaining a robust quality and safety system is always high on HKEC’s agenda. The barcode-based tracking and archiving system implemented in anatomical pathology laboratories since the second quarter of 2014 enhanced correct identification of specimens. The surgical instrument tracking system rolled out to TWEH in December 2014 improved sterilisation service for operating theatres. PYNEH was the first public hospital in Hong Kong that completed the second organisation-wide survey (OWS) of hospital accreditation in June 2014. TWEH completed its first OWS in July 2014. The HKEC Patient Safety Week in September 2014 was climaxed by Quality & Safety Seminar themed Embrace Challenges – Quality Healthcare for All, boosting staff awareness and sharing good practices. HKEC also supported HA in rolling out Crew Resources Management training to other clusters. |
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Various initiatives were launched to enhance patient and community partnership, including a community engagement symposium which was successfully held in collaboration with 14 community partners. The Symposium attracted more than 430 participants. Certificate of merit under Public Organisations & Utilities sector was |
granted by Hong Kong Awards for Environmental Excellence organised by the Environmental Campaign Committee to HKEC in May 2014 for its contribution to environmental friendliness. |
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Additional communication platforms between management and Hospital Governing Committees (HGC) at cluster level continued to enhance corporate governance, with the annual self-assessment survey of HGC commenced in the year. Last but not least, one of HKEC’s outstanding achievements in the year was the Excellence Award (Clinical Service Improvement) at Asian |
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Hospital Management Awards 2014 granted to PYNEH for the programme titled Prevention of Ventilator Associated Pneumonia in Intensive Care Unit: A Multi-pronged Strategic Approach for meeting international benchmark. |
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