Hospital Authority Annual Report 2013-2014 - page 52

Head Office and Cluster Reports
總辦事處及醫院聯網工作匯報
50
Hospital Authority Annual Report 2013-2014
Service for psychiatric inpatients were improved with strengthened
workforce of nurses and allied health professionals in all hospital
clusters to provide recovery-oriented treatment programmes to
facilitate early discharge and community re-integration. Community
care for psychiatric patients was strengthened through extending
the case management programme to three more districts to provide
intensive and personalised support for around 2,800 patients with
severe mental illness. The programme covered a total of 15 districts
in the territory, serving 15,000 patients.
HA managed increased workload during high season of flu epidemic
of December 2013 through coordinated effort among hospital
clusters and augmented buffer capacity in acute and convalescent
wards. The arrangement was communicated to the public through
different channels such as press conference, television and radio
interviews as well as issuing daily service statistics during the
Chinese New Year period.
To better manage waiting time, HA enhanced cross-cluster
collaboration by establishing a centrally coordinated mechanism
to pair-up clusters so that suitable patients of certain specialties of
longer waiting time could be referred to those of shorter waiting
time. Capacity for services with pressing issues of waiting time
and access was increased, such as providing 15,000 additional
haemoglobin (HbA1c) tests in four clusters and prenatal screening
for Down Syndrome for all eligible expectant mothers.
我們優化精神科住院服務,所有聯網都增加了精神
科護士及專職醫療人員,為住院病人提供復元為
本的治療計劃,讓他們早日出院及重返社區。我們
在另外三個地區推展個案管理計劃,為約
2,800
嚴重精神病患者提供深入及個人化支援,加強精神
科社區照顧。個案管理計劃已在全港
15
個地區推
行,共為
15,000
名病人提供服務。
2013
12
月的流感高峰期,醫管局協調各醫院
聯網,增加急症及康復病房的承受能力,應付工作
量急增。我們透過不同渠道如記者會、電視及電台
專訪,向市民傳達有關安排,並在農歷新年期間發
放每日服務統計數字。
為更有效管理輪候時間,醫管局亦加強跨聯網協
作,設立中央統籌機制以配對聯網,在合適情況下
把專科服務病人從輪候時間較長的聯網轉介至輪候
時間較短的聯網就診。針對輪候時間長及病人量多
的服務,我們已提升服務能力,如四個聯網額外增
15,000
次糖化血色素測試,以及為所有合資格
產婦提供產前唐氏綜合症篩查服務。
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