Hospital Address

19 Eastern Hospital Road, Causeway Bay, Hong Kong

Location and Transport

The hospital is situated at the quiet valley of So Kon Po, which is next to the Hong Kong Stadium. The hospital can be accessed by the following public transportation:

* The Buses come from Hong Kong East and South and pass through Causeway Bay, where bus transfer to No.5B is required.

Please visit the following websites of public transport operators for the update information on their services:
Citybus: https://www.citybus.com.hk/home/default.aspx?intLangID=1
KMB: www.kmb.hk/en/
MTR: www.mtr.com.hk/en/customer/main/index.html

(Please click to enlarge the map)

Admission Notes

Admission Notes (English / Traditional Chinese / Indonesian / Tagalog / Urdu)

Patient Transportation Services (Sel-financed)

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Visiting Hours

Note:

• Only two visitors are allowed to enter the ward at the same time for each patient. Exchange of visitors is allowed.
• Children under 12 are not allowed to go inside the ward.
• Please wash hands before and after visiting.
• When entering the ward, a mask must be worn.
• During visiting hours, depending on the ward's operational situation - such as during doctor's ward rounds, emergency treatment, medical/nursing procedures, shift changes, etc. Visitors may need to temporarily leave the ward. Please follow the instructions of the ward staff on duty.
• If visitors need to enter the ward, please press the doorbell to notify the staff.
• Bed no. and ward would be released to visitors unless hospital is alerted by the patient that he/she wishes to keep the information about his/her hospitalisation confidential.
• Visitors are encouraged to use public transport since NO parking is allowed for visitors.
• For the latest visiting arrangements, please refer to the hospital's relevant notices or leaflets, the "Hospital Visiting" section in the HA Go mobile app, or call the Operator at 2162 6899, or inquire with the ward staff.

E-guide Maps

From Main Block

to Diabetes Mellitus Centre

to Chinese Medicine Centre

to x-ray Department

to Shroff

to Convenience Store

From Ophthalmic Out-patient Department

to Diabetes Mellitus Centre

to Pharmacy Department

to Shroff

to Convenience Store

From Diabetes Mellitus Centre

to Specialist Out-patient Department

to Ophthalmic Out-patient Department

to Pharmacy Department

to Shroff

to Convenience Store

Hospital Enquiry

24 Hours Enquiry Hotline ：2162 6899

Hospital information can be obtained through the 24-hours Enquiry Hotline. Copies of the enquired information and useful forms are available through the build in facsimile function.

Other Hospital Enquiry

Fee

Out-patient Fee

Following the Tung Wah Group of Hospital’s mission of “healing the sick and relieving the distressed” and providing free medical consultation, no charge for attendance or prescription will be made for Eligible Persons attending a family medicine clinic (excluding integrated clinic); no charge for attendance will be made for Eligible Person who are aged 75 or above, or aged 12 or below; and attending a specialist clinic (excluding integrated clinic and allied health clinic).

The new fees schedule for public services in public hospitals takes effect on January 1, 2026. Those having financial difficulties can apply for fee waiver at the Medical Social Service.

In-patient Fee and Drug Fee

Please refer to the Government Gazette for details of the in-patient fee and drug fee.

Fee Details

Medical Record

Patients applying for medical record need to submit to the hospital the completed application form together with the fee required (in the form of cheque). Application form is available at the General Office, 1/F Main Block.

Enquiry: 2162 6072

Patients' Charter

The purpose of the Patients' Chater is to explain both patients' Rights and Responsibilities when partients use the services of any Hong Kong's public hospitals. Knowing and understanding the rights and responsibilities will make patients' relationship with health care providers a mutually beneficial one. The Charter sets out the ways in which the community and the hospitals work as partners in a positive and open relationship with a view enhancing the effectiveness of the health care process. For details, please refer to this document.

Donation to Tung Wah Eastern Hospital

Please refer to this link.

Code on Access to Information

Please refer to this link.

Suggestion

The patients and their relatives are welcome to provide suggestion concerning hospital services by either making appointment with the Patient Relations Officers at 1/F Main Block or calling 2162 6108. Suggestion boxes are also available at various locations to collect suggestions from the general public or by e-mail.

Promotion Counter Application

Please refer to this link for the application form and regulation (Chinese only).