Page 21 - Hospital Authority Annual Report 2016-2017

Hospital Authority Annual Report 醫院管理局年報 2016-2017

HA has been developing innovative and sustainable approaches 過去幾年，醫管局借助科技開發多種創新
over the past years with the assistance of technology to meet 和可持續的方法，應對不斷增加的公立醫
ever rising demands on public hospital service. Technology-based 院服務需求。以技術為本的解決方案涵蓋
solutions are instrumental not only in improving communication 多方面，由強化臨床醫療管理系統至自動
with patients and the public, but also in enhancing the 化質素保證控制系統，另外亦開發多個臨
satisfaction of various stakeholders. Examples include enhanced 床及公眾流動應用程式，包括預約專科診
modules on Clinical Management System, automated quality 所、懷孕資訊、醫院導航等，不但能加強
assurance controls systems, clinical mobile apps, as well as 醫管局與病人和公眾溝通，亦可提升持份
mobile apps for the public on specialist clinic booking, pregnancy 者對服務的滿意度。
information and location directory.

Last year, HA responded to the Report of the Steering Committee 去年，我們全力回應《醫管局檢討督導委
on Review of Hospital Authority with full dedication. Over 員會報告》，逐步落實逾 100 項應對措施，
100 measures were implemented in phases with satisfactory 工作進度良好。2016 年 12 月，廣華醫院、
progress. Kwong Wah Hospital, Our Lady of Maryknoll Hospital 聖母醫院和東華三院黃大仙醫院重新劃分
and Tung Wah Group of Hospitals Wong Tai Sin Hospital were 至九龍中醫院聯網，理順跨網服務安排，
regrouped into the Kowloon Central Cluster in December 2016 平衡聯網的人口與病床分布情況，並加強
to rationalise cross-cluster service arrangement. Not only does 服務的縱向整合，確保病人獲得持續的護
the initiative balance population and hospital bed distribution 理。另外，我們致力優化以人口為基礎的
among all clusters, but it also further enhances vertical 資源分配模式，提升資源分配效益，以加
integration of services to ensure continuity of patient care. To 強支持短、中、長期的服務發展規劃，配
enable HA’s development in the long run, we are developing a 合醫管局長遠發展。年內，亦在各聯網建
refined population-based model to support the development 設一套有系統的管治機制，令員工培訓工
of short, medium and long-term service plans for optimisation 作更為有效。
of resource allocation. We have also fostered staff training and
development by strengthening governance on training and
designing structured mechanisms across clusters.

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