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Head Office and Cluster Reports
總辦事處及醫院聯網工作匯報
Continuous quality improvement systems were implemented to 我 們 透 過 持 續 質 素 改 善 機 制， 優 化 臨 床 服
improve clinical practice, including an HA-wide Clinical Outcomes 務，包括推行臨床成效監察計劃，聘用三名
Monitoring Programme with three nurse reviewers recruited to 護士評審員，開發數據收集範本，監察臨床
develop data capture template for monitoring clinical outcomes. 成效。
Improvement of hardware and facilities continued to ensure service 我們繼續改善硬件和設施，確保服務質素和
quality and safety. Barrier free access in 16 acute hospitals and most 安全。16 間急症醫院及大部分普通科門診
General Outpatient Clinics were improved. With continual funding 診所已進行改善工程，提供無障礙通道。藉
support from the Government, 751 medical equipment items were 著政府的持續撥款，公立醫院共裝設 751 項
installed in public hospitals, and 309 pieces of medical equipment 醫療器材，並購置 309 項醫療儀器。
were acquired.
Strategic intent: 策略目標：
Enhance partnership with patients and community 加強與病人和社區的夥伴關係
HA adopts patient-centred approach in communication with 醫管局以病人為本，注重與病人及照顧者的
patients and carers. Involving patient groups and community 溝通。在提供醫護服務的過程中，與病人和
partners is an important strategy in care delivery. The Patient 社區建立夥伴關係是一個重要策略。透過與
Empowerment Programme (PEP) was implemented with 非政府機構合作推行病人賦能計劃，為慢性
non-governmental organisations (NGOs) to provide chronic 病患者提供疾病資訊和自理知識，加強慢性
disease patients with disease specific education and self-care skills 疾病管理，年內有另外 14,000 名病人參加
and thus enhance chronic diseases management. An additional 了這項計劃。
14,000 patients were recruited to participate in the PEP.
Case managers were recruited in Tuen Mun Hospital, United 屯門醫院、基督教聯合醫院、雅麗氏何妙齡
Christian Hospital, Alice Ho Miu Ling Nethersole Hospital and 那打素醫院、瑪麗醫院╱大口環根德公爵夫
Queen Mary Hospital/The Duchess of Kent Children’s Hospital to 人兒童醫院聘用了個案經理，支援有特殊需
support children with special-care needs such as those with mental 要（如智力遲緩或肢體殘障）的病童。
retardation or physical disabilities.
5 4 Hospital Authority Annual Report 2014-2015
