27 - HA_AR_2013页

基本HTML版本

面對種種挑戰,我們擴展社區護理計劃及改善診斷
服務,以助減輕住院服務的壓力。這些措施與其
他主要策略,如優化資源分配、採用新的服務模
式,以及改善職員工作條件,均可進一步提升我們
的能力,使我們提供可負擔及優質的醫療服務。我
們亦與私營醫療機構加強合作,並試行跨聯網轉介
安排,以提升市民的滿意度。
年內,有賴政府的持續財政支持,我們投資於新
設施、儀器和科技,並落實各項重建及擴建工程
計劃。此外,我們推行新的質素改善措施、加強
風險管理及應變規劃、擴大藥物名冊,以及持續
推行醫院認證。這些措施均有助我們在
21
世紀建
立更安全及高質素的運作環境,提供優質的公立
醫療服務。
Amidst all these challenges, our expanded community-based care
programmes and improved diagnostic services helped reduce
pressure on inpatient services. Together with notable strategies such
as improving resource allocation, employing new service delivery
models and enhancing staff working conditions, it further enhanced
our ability to provide affordable and quality healthcare services.
Enhanced collaboration with private-sector partners and the pilot
cross-cluster referral arrangements helped improve satisfaction of
the public.
With the government’s continuing support, we were able to invest
in new facilities, equipment and technology, as well as carry out
our hospital redevelopment and expansion plans during the
year. We also enhanced risk management and contingency plans,
expanded drug formulary as well as achieved further hospital
accreditation. These all contributed to creating a safer and high
quality environment for the delivery of public hospital service in the
21
st
century.
25
醫院管理局年報
2012-2013