Page 43 - Hospital Authority Annual Report 2016-2017

Hospital Authority Annual Report 醫院管理局年報 2016-2017

The HA Chief Executive paid regular visits to hospitals to 醫 管 局 行 政 總 裁 定 期 探 訪 醫 院， 與 醫 院
exchange views with hospital frontline staff. Other channels 前 線 員 工 交 流 意 見。 其 他 平 台 包 括 員 工
including staff newsletter HASLink, HA Facebook Page and HA 通 訊《協 力 》、 醫 管 局 Facebook 專 頁 及
YouTube Channel also facilitated timely communication with staff YouTube 頻 道， 為 員 工 適 時 提 供 機 構 的
on updates in the organisation. At cluster and hospital levels, 最新資訊。在聯網及醫院層面，聯網總監
Cluster Chief Executives (CCE) and Hospital Chief Executives 及 醫 院 行 政 總 監 透 過 定 期 會 面、 出 版 刊
(HCE) engaged frontline staff through regular meetings, 物、網誌、網上信箱及職員熱線等，加強
newsletters, blog, online letterbox and staff hotline. The 與前線員工的聯繫。「人力資源應用程式」
HR App was launched by phases in March 2016, subsequently （HR App）於 2016 年 3 月 起 分 階 段 推 出；
rolled out to all HA staff by the end of March 2017, with seven 至 2017 年 3 月底，全面推展至所有員工。
modules implemented in the first year, namely “myWorkDay”, 首 年 推 出 的 功 能 包 括「工 作 日 程 」、「員 工
“myBenefit”, “myHealth”, “myOpportunities”, “myView”, 優惠」、「健康紀錄」、「職位空缺」、「意見發
“myPay” and “myLearning”, all providing easy and instant 表」、「薪酬紀錄」及「學習天地」。員工可透
access to essential information via mobile devices. 過流動裝置，隨時隨地獲得實用的資訊。

HA believes that staff opinions are essential to supporting the 醫管局相信員工的意見有助管理層制訂重
management in developing key measures in engaging employee 點措施，加強員工的歸屬感，及締造更佳
and creating a better work environment. The HA Staff Survey 的 工 作 環 境。 醫 管 局 於 2016 年 8 月 進 行
was conducted in August 2016 and the survey results showed 「『醫』家我有 Say」職員意見調查，結果顯
that HA colleagues took pride in their quality and patient-centred 示員工對醫管局提供優質及以病人為本的
service and were loyal to the organisation. On the other hand, 服務深以為傲，亦高度忠於機構。然而，
HA should strengthen staff communication and recognition. 機構與員工的溝通及給予的肯定則需加
Valuable findings of the survey will help HA formulate 強。調查結果有助醫管局在機構及聯網層
specific action plans at corporate and cluster levels for future 面制訂具體改善措施。
improvement.

41