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Manpower constraint remained a key challenge for KEC. To allay staff 人手緊絀是九龍東聯網當前面對的主要挑戰
shortage, KEC recruited additional nurses to replenish manpower 之一。為紓緩人手短缺，聯網已增聘護士，
shortfall in hospital wards. More allied health professionals were 另亦增聘專職醫療人員，加強支援需要跨專
added to cope with increased workload and strengthen support for 業治理和復康服務的病人。此外，聯網為專
patients requiring multi-disciplinary care and rehabilitation. Patient 職醫療部增聘病人服務助理，以分擔文書及
care assistants were injected to share out simple clinical tasks and 簡單的臨床工作。
relieve clerical workload of allied health professionals.
To address growing service demand and pressure areas, the Cluster 為更有效處理日增的服務需求及壓力範疇，
added two Intensive Care Unit beds and two Coronary Care Unit 聯網新增兩張深切治療病床及兩張心臟加護
beds. Service capacity was broadened by implementing 24-hour 病床。在提升服務能力方面，聯網為急性缺
thrombolytic service for acute ischaemic stroke patients, increasing 血性中風病人提供 24 小時溶栓治療、擴展
treatment quota for renal replacement therapy for patients with 洗腎治療名額、增加專科門診節數，以及推
end-stage renal disease and specialist outpatient clinic sessions 出心導管服務。本年度聯網共增加 11,000
as well as introducing cardiac catheterisation laboratory service. 個普通科門診偶發性疾病診症名額，以應付
This year, KEC continued to increase the general outpatient clinic 日增的服務需求；並增加急症室支援診症節
episodic quota by 11,000 attendances to meet growing service 數，處理第四及第五類別分流個案，紓緩服
demand. To alleviate the access block at A&E departments, 務流程問題。聯網亦加強精神健康服務，為
additional support sessions were rendered for handling patients of 精神科住院病人提供復元為本的治理計劃；
Triage IV and V categories. The Cluster also enhanced mental health 並增聘配藥員，縮短專科門診藥房的輪候時
services by providing recovery oriented treatment programmes for 間；亦為患複雜乳癌和大腸癌的病人提供癌
patients in the psychiatric wards. The long waiting time at specialist 症個案管理服務，此外亦提供義肢服務，支
outpatient clinic pharmacies was alleviated by recruiting additional 援康復治療及持續護理。
dispensers. Case management service was available to patients with
complicated breast and colorectal cancer. The Cluster also provided
prosthetic service to support rehabilitation and continuity of care.
2014-2015 7 5 
