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Appendix 3

3

Sta Appeals Committee

Membership List : Mr Peter LO Chi-lik
成員名單 羅志力先生

Chairman : Ms Quince CHONG Wai-yan, JP
主席 莊偉茵女士
Members Mr Lawerence LEE Kam-hung, JP
成員 李金鴻先生

Mr Paul YU Shiu-tin, BBS, JP
余嘯天先生

Terms of Reference 職權範圍

1. To consider and decide upon appeals from staff members who have 1. 就曾透過正常內部渠道提出申訴而又不滿有關決定的職

raised a grievance through the normal internal complaint channels and 員上訴個案，進行審議及決定。

who wish to appeal against the decision made.

2. The Committee shall : 2. 委員會須

(a) consider whether the appeal cases need further investigation by (a) 考慮上訴個案是否需由管理人員作進一步調查；

the management;

(b) direct the appeal cases to be investigated; (b) 指令對上訴個案進行調查；

(c) have access to all relevant information required from the (c) 向管理人員取得所有有關資料，以便作出決定；

management for making a decision;

(d) ensure that appropriate action is taken; and (d) 確保已採取恰當的行動；及

(e) reply to the appellant. (e) 回覆上訴人。

3. The Committee’s decision shall represent the HA’s decision and shall be 3. 委員會的決定即為醫院管理局的最終決定。

final.

4. The Committee shall make annual reports to the HA Board. 4. 委員會須每年向醫院管理局大會提交報告。

Focus of Work in 2014-15 2014-15 年度工作概況

The Committee was set up on 19 December 2002 to hear appeals from staff 委員會於 2002 年 12 月 19 日成立。醫管局職員如已循既定
members who had raised grievances through the established channels of 渠道提出投訴但不滿有關裁決，並作出上訴，委員會會就這
HA but who wished to make further appeal against a decision made. The 些上訴個案進行聆訊。委員會的成員全部均非醫管局的職
Committee comprises individuals who are not staff members of HA. 員。

In 2014-15, the Committee considered six appeals including a case carried 在 2014-15 年度，委員會共審議六宗上訴個案，包括一宗上
forward from the previous year. Among the five cases received this year, 年度未完成處理的個案。在本年度收到的五宗個案中，其中
the Committee did not handle one case as the appellant had instituted 一宗的上訴人已向醫管局提出法律訴訟，故委員會未有處
legal proceedings against HA. The Committee found that in all cases the 理。委員會認為在所有個案中，投訴人已確切提出其申訴，
complainants had fully presented their cases, and the relevant evidence had 醫管局的管理人員已小心蒐集及詳細審視相關證據。委員會
been carefully gathered and considered thoroughly by the HA management. 認為就個案所作的結論均合乎理據。委員會在調查過程中觀
The Committee deliberated that the conclusions reached were justified. 察所得的適切事項，已轉達有關的管理人員跟進。
Appropriate observations by the Committee in the process of investigations
were duly passed on to the management teams in question for follow up.

As a good corporate governance practice, the Committee conducted a self- 為體現良好機構管治，委員會進行了自我評核，根據其職權
assessment exercise in reviewing its activities in the past year according to its 範圍檢討過去一年的工作。
Terms of Reference.

170 Hospital Authority Annual Report 2014-2015