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48 Hospital Authority Annual Report 2012-2013
Head Off ice and C luster Reports
總辦事處及醫院聯網工作匯報
我們為職員提供本地及海外培訓及發展計劃，以
提升臨床及管理才能。
300
人報讀了護理學高級文
憑課程，另
100
人報讀了登記護士訓練課程。我們
亦為護士舉辦
26
個專科護理課程和
253
個提升才
能培訓班。由於本地足病診療師及放射師供應不
足，我們為
12
名員工提供了海外進修獎學金，此
外亦為專職醫療人員和藥劑專業人員提供
5
個高級
專科課程及
66
個加強班，以配合服務需要及提升
專業能力。
我們亦致力提升醫生的能力，透過模擬訓練，鞏固
醫生的個人質素及技術專長。此外，約
1,000
名新
畢業護士在瑪嘉烈醫院的醫管局模擬實驗室接受訓
練和學習。
醫管局獲僱員再培局嘉許為「人才企業」，表揚局
方在培訓及人才發展方面的貢獻。我們亦提供全
方位培訓計劃及課程，包括職能技巧訓練、演說技
巧、團隊合作、領導能力及項目策劃，共有
2,600
名前線管理人員及
4,540
名支援員工參加。
120
名
醫護人員完成認可調解課程，另
1,750
名前線人員
接受了投訴管理及化解衝突培訓，提升醫院的病人
關係。
Training and development initiatives were implemented both locally
and overseas to enhance clinical and management competence.
300 students enrolled in the Higher Diploma in Nursing Programme
while 100 were trained as enrolled nurses. 26 specialty courses and
253 competence enhancement programmes were organised for
nurses. Due to inadequate local supply of podiatrists and diagnostic
radiographers, 12 overseas scholarships in these disciplines were
offered. Five advanced specialty programmes and 66 enhancement
courses were designed for allied health and pharmacy professionals
to meet service needs and enhance professional competence.
Competency of doctors improved with simulation training focusing
on both human quality and technical skill. Around 1,000 newly
graduated nurses received training and support at the HA simulation
laboratory at Princess Margaret Hospital.
Efforts in people development were recognised by the Manpower
Developer Award of the Employee Retraining Board. A full spectrum
of training programmes covering vocational skills, presentation
skills, teamwork, leadership and project planning benefitted 2,600
frontline managers and 4,540 supporting staff. 120 healthcare
workers completed formal mediation training and 1,750 frontline
staff were trained on complaint management and conflict resolution
to improve patient relations.