Page 65 - Hospital Authority Annual Report 2016-2017

NEW TERRITORIES WEST CLUSTER (NTWC) North District Hospital (NDH)

Expansion of service capacity is one of the key strategies adopted by Siu Lam Hospital (SLH) Tin Shui Wai Hospital (TSWH)
NTWC to address escalating service demand from the community. Pok Oi Hospital (POH)
With TSWH commencing its services in phases in early 2017, the
provision of public medical services in Tin Shui Wai community, Castle Peak Hospital (CPH)
in particular the support of emergency service has enhanced
significantly. TSWH will continue to expand its services in coming Tuen Mun Hospital (TMH)
years to meet the demand of the residents in the district. Apart from
this new service point in Tin Shui Wai, the Cluster also opened more Hospitals NTWC NTEC KEC
than 100 additional beds in different hospitals in 2016-17 to cope
with the increasing demand arising from the growing population Number of general outpatient clinics 8 10 8
and aging problem of the community.
Throughput 4,368 4,713 2,543
To strengthen its surgical facilities and service capacity, TMH 230,372 302,427 197,087
commenced the works of Operating Theatre Block Extension Project Number of beds 346,668 385,432 316,829
in 2016-17. Upon completion of the project, additional operating 1,018,293 1,197,841 869,710
theatres, an expanded Accident and Emergency and Radiology Patient discharges* * 851,943 972,454 997,733
Department, as well as more clinical space will be available in TMH. 10,480 11,822
A&E attendances 7,835
Another key strategy deployed by NTWC is enhancement in service
quality. Various measures were taken forward in 2016-17, such as Specialist outpatient attendances (clinical)
implementation of the Inpatient Medication Order Entry system to
ensure medication safety; creating additional Associate Consultant General outpatient attendances
posts and training additional nurses to retain experienced clinical
staff; enhancing acute stroke, haemodialysis, peritoneal dialysis,
operating theatre and endoscopy services for treatment of better
quality.

In future, NTWC will continue to strive for enhancement in service
capacity and quality, and invest in adding new facilities to manage
service demand of the patients in Tuen Mun and Yuen Long
districts.

Full-time equivalent staff

* Total inpatient, day patient discharges and deaths
*

NEW TERRITORIES EAST CLUSTER (NTEC)

In 2016-17, NTEC spared no effort to optimise the management of winter surge as a downstream measure to facilitate early discharge.
demand and improve service quality and safety. Patients ready for discharge are transferred to the discharge lounge
and looked after by nurses, while beds in wards can then be vacated
Access block resulting from immense service demand due to population for admission of other patients.
growth, in particular the aged population, continued to be a problem in
NTEC. The pressure was more acute during winter surge period. During the year, the implementation of “Express Queue Dispensing” in
PWH successfully shortened the overall waiting time for medications.
The Cluster has implemented the bed management enhancement It was a collaborative endeavour of PWH frontline colleagues with
programme since November 2016. In addition to daily morning the support of Head Office Chief Pharmacist’s Office and Information
meeting to monitor the hospital bed situation, staff are designated Technology and Health Informatics Division. Since the introduction
on-site at all times to take charge of overall bed coordination, early of the system, the average waiting time for drug dispensing has
bed arrangement and escalation of support whenever the need arises. significantly reduced. The initiative won HA Outstanding Team Award
The programme proved to be effective in alleviating the problem. in 2017.
Promising results were observed in the percentage of access block
* 12 hours dropping to zero, while that of * 4 hours also declined in Seasonal influenza vaccination achieved improved uptake rate among
AHNH, NDH and PWH. Apart from tackling the admission problem, patients and staff in 2016-17. NTEC will keep up vigilance against
NTEC also continued the initiative of discharge lounge during the influenza.

62