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Human capital is our valuable asset. NTEC had taken steps to             人力資源是新界東聯網的寶貴資產。聯網致
allay staff shortage and high turnover. Additional nurses and            力紓緩人手短缺和職員流失,增聘護士及專
allied health professionals were recruited to meet operational           職醫療人員應付運作需要,並增設病人服務
requirements. More patient care assistants were hired to share           助理職位,支援簡單的臨床職務,以及減輕
out simple clinical tasks and the clerical workload of allied health     專職醫療人員的文書工作。為分擔臨床人員
professionals. To relieve clinical staff from non-clinical duties, NTEC  的非臨床工作,聯網轄下所有醫院已推行醫
also implemented auto-refill service for medical consumables and         療用品及被服自動補充服務。
linen items in all hospitals in the Cluster.

The momentum to rise above the challenges faced by NTEC in               聯網面對激增的服務需求,繼續迎難而上。
coping with escalating service demand was sustained this year. The       聯網病人眾多,已超越其應付能力。過去一
Cluster was inundated with patients beyond its capacity. In the past     年,聯網透過調配資源,重整服務模式,更
year, we had deployed resources and revisited our service models to      有 效 地 應 付 服 務 需 求。 威 爾 斯 親 王 醫 院 增
better meet service needs. 50 acute medical beds and a hematology        設 50 張急症病床及一間設有 12 張病床的血
oncology ward with 12 beds were opened in PWH. Renovation and            液腫瘤科病房。雅麗氏何妙齡那打素醫院及
preparatory work was carried out for new wards in AHNH and NDH.          北區醫院為加開病房進行裝修及有關籌備工
Psychiatric consultation liaison service was provided in the A&E         作。北區醫院急症室提供精神科諮詢會診服
Department of NDH. Additional support services were arranged             務,而各間醫院的急症室也增加支援診症節
to handle Triage IV and V patients to alleviate the effect of access     數,處理第四及第五類別分流個案,以紓緩
block at A&E departments in the Cluster.                                 急症室病人久候未獲診視的情況。

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