Symposiums

Winning presentations

Symposium 1 Teamwork and Happy Staff
Mr William CHAN
Hospital Authority Board Member, Hong Kong

Symposium S1.1
Teamwork and Staff Morale at Hong Kong Disneyland

Presenter :
Mr Peter LOWE
Vice President, Operations, Hong Kong Disneyland Resort, Hong Kong

Download : English

Symposium S1.2
Teamwork and Happy Staff

Presenter :
Mr KK TSANG
Chief Executive Officer, The Bees Group, Hong Kong

Download : English

Symposium 2 Credentialing
Dr Derrick AU
Director (Quality and Safety), Hospital Authority, Hong Kong

Symposium S2.1
Development of Credentialing

Presenter :
Dr Donna O'SULLIVAN
Executive Director, Metro North Hospital and Health Service, Brisbane, Australia

Download : English

Symposium S2.2
Credentialing Development in Hospital Authority

Presenter :
Dr TL LEE
Hospital Chief Executive, Hong Kong Children's Hospital, Hong Kong

Download : English

Symposium 3 Meet Our Patients' Needs
Dr WK LO
Hospital Authority Board Member, Hong Kong

Symposium S3.1
In Adversity We Cultivate Goodwill. With Perspicacity, We Became a Top Brand.

Presenter :
Mr Steve HUEN
Executive Director, EGL Tours Company Limited, Hong Kong

Download : English

Symposium S3.2
"Total Patient Experience" - the Next Frontier in Healthcare

Presenter :
Dr Walton LI
Medical Superintendent, Hospital Administration, Hong Kong Sanatorium & Hospital, Hong Kong

Download : English

Symposium 4 Telemedicine in Chronic Disease Management
Dr CT HUNG
Cluster Chief Executive, New Territories East Cluster, Hospital Authority, Hong Kong

Symposium S4.1
Ethical Issues in Telemedicine

Presenter :
Prof Robert KLITZMAN
Professor, Psychiatry Department, Columbia University, USA

Download : English

Symposium S4.2
Telemedicine in Chronic Lung Disease in Hong Kong

Presenter :
Dr KL CHOO
Consultant, Medicine, North District Hospital, Hong Kong

Download : English

Symposium S4.3
Telemedicine for Chronic Heart Disease in Hong Kong — Care from a Distance?

Presenter :
Dr Katherine FAN
Consultant and Chief of Service, Cardiac Medical Unit, Grantham Hospital, Hong Kong

Download : English

Symposium 5 Teamwork - How to Engage and Motivate a Team?
Ms Priscilla WONG
Hospital Authority Board Member, Hong Kong

Symposium S5.1
Managament for Millennials

Presenter :
Dr Michael CHAN
Chairman, Café de Coral Holdings Limited, Hong Kong

Download : English

Symposium S5.2
Engage Your Workforce: Auxiliary Medical Service's Experience

Presenter :
Mr Sam HUI
Chief Staff Officer, Auxiliary Medical Service, Hong Kong SAR Government, Hong Kong

Download : English

Symposium 6 Engaging your Workforce - the Key to Success
Mr Andrew FUNG
Hospital Authority Board Member, Hong Kong

Symposium S6.1
What Does Science Say about Performance-based Pay?

Presenter :
Prof Jason SHAW
Chair Professor and Associate Dean for Research and Postgraduate Studies, Department of Management and Marketing, The Hong Kong Polytechnic University Hong Kong, Hong Kong

Download : English

Symposium S6.2
Staff Engagement

Presenter :
Ms Nita LAW
Regional Head of Human Resources for Greater China and North Asia, Standard Chartered Bank, Hong Kong

Download : English

Symposium 7 Sustainable Leadership - Staff Communication and Employee Value Proposition
Ms Anita CHENG
Hospital Authority Board Member, Hong Kong

Symposium S7.1
Ocean Park: Sustainable Leadership

Presenter :
Mr Thomas MEHRMANN
Chief Executive, Ocean Park Corporation, Hong Kong

Download : English
Video: Play

Symposium S7.2
From Store Room to Board Room: Leadership Lessons I Learnt Along the Way

Presenter :
Mr TL LIAK
Group Chief Executive Officer, Alexandra System, Singapore

Download : English
Video: Play

Symposium 8 Service Reorganisation
Prof Raymond LIANG
Hospital Authority Board Member, Hong Kong

Symposium S8.1
Story of Consolidation — Centralisation of a Pathology Service

Presenter :
Mr Chris CHALTON
Pathology Service Manager, Pathology Department, Queen Elizabeth Hospital, UK

Download : English

Symposium S8.2
Beyond Service Reorganisation, What Role of Central Recruitment Can Play?

Presenter :
Dr FC PANG
Chief Manager (Medical Grade), Hospital Authority Head Office, Hong Kong

Download : English

Symposium 9 Adding Value to Our Systems
Dr TL LEE
Hospital Chief Executive Hong Kong Children’s Hospital, Hong Kong

Symposium S9.1
Quality Improvements by LEAN Processing in Pathology

Presenter :
Mr Chris CHALTON
Pathology Service Manager, Pathology Department, Queen Elizabeth Hospital, UK

Download : English

Symposium S9.2
Advancing the Frontier of DNA Testing

Presenter :
Prof Dennis LO
Li Ka Shing Professor of Medicine and Professor of Chemical Pathology, Department of Chemical Pathology and Li Ka Shing Institute of Health Sciences, The Chinese University of Hong Kong, Hong Kong

Download : English

Symposium 10 Teamwork - An Essence in All Settings
Mr Stephen LEE
Hospital Authority Board Member, Hong Kong

Symposium S10.1
Teamwork and Leadership

Presenter :
Ms Belinda YEUNG
Executive Director and Chief Operating Officer, Regal Hotels International Holdings Limited, Hong Kong

Download : English
Video: Play

Symposium S10.2
Joy and Meaning in Work

Presenter :
Dr CE LEE
Chief Executive Officer, Changi General Hospital, Singapore

Download : English
Video: Play

Symposium 11 Improving Clinical Effectiveness
Dr Nancy TUNG
Cluster Chief Executive, Kowloon West Cluster, Hospital Authority, Hong Kong

Symposium S11.1
Using Technology-enabled Smart Systems to Improve the Value of Care

Presenter :
Prof Arnold MILSTEIN
Director,Clinical Excellence Research Centre, Stanford University, USA

Download : English

Symposium S11.2
Scope of Clinical Practice: The Critical Role of the Capacity and Capability of the Healthcare Facility

Presenter :
Dr Donna O'SULLIVAN
Executive Director, Metro North Hospital and Health Service, Brisbane, Australia

Download : English

Symposium S11.3
Role of Royal Children's Hospital Foundation in Helping the Sick Kids of Melbourne

Presenter :
Mr Peter YATES
Chairman, Royal Children's Hospital Federation, Australia

Download : English

Symposium 12 Going an Extra Mile for Staff
Ms Becky HO
Cluster General Manager (Nursing), New Territories East Cluster, Hospital Authority, Hong Kong

Symposium S12.1
Kowloon East Cluster "Nightingale Life Mentor" for Secondary Schools Students Volunteers

Presenter :
Ms SY LAU
Department Operations Manager, Department of Surgery, United Christian Hospital, Hong Kong

Download : English

Symposium S12.2
Cultivating a Caring Culture through Staff Engagement

Presenter :
Ms Cindy LEUNG
Department Operations Manager, Department of Medicine, Queen Elizabeth Hospital, Hong Kong

Download : English

Symposium S12.3
Building and Sustaining a Caring Cluster

Presenter :
Mr TK CHUNG
Advanced Practice Nurse, Central Nursing Division, New Territories East Cluster, Hong Kong

Download : English

Symposium S12.4
Six Years' Experience on Enhancement of Organisational Caring Culture among Nursing Team

Presenter :
MS WF HO
Department Operations Manager, Nursing Services Division, Pamela Youde Nethersole Eastern Hospital, Hong Kong

Download : English