Waiting Time for New Case Booking at
Psychiatry Specialist Out-patient Clinics

Specialist outpatient clinics have implemented a triage system to ensure patients with urgent conditions requiring early intervention are treated with priority. Referrals of new patients are usually first screened by a nurse and then by a specialist doctor of the relevant specialty for classification into Urgent, Semi-urgent and Stable categories. HA's targets are to maintain the median waiting time of Urgent and Semi-urgent cases within two weeks and eight weeks respectively.

In the past 12 months (01 October 2023 - 30 September 2024), there were 52,529 new case bookings in Psychiatry Specialist Out-patient Clinics, with waiting time as follows:

	New case bookings(2)		Waiting Time
	Number	Percentage		Hong Kong East	Hong Kong West	Kowloon Central	Kowloon East	Kowloon West	New Territories East	New Territories West
Urgent Case	2,427	5%	Median	1 week	1 week	Less than 1 week	1 week	Less than 1 week	1 week	Less than 1 week
Semi-urgent Case	9,379	18%	Median	3 weeks	3 weeks	3 weeks	3 weeks	2 weeks	4 weeks	2 weeks
Stable Case	40,721	78%	Median	32 weeks	41 weeks	21 weeks	33 weeks	24 weeks	77 weeks	34 weeks
			Longest(1)	86 weeks	85 weeks	90 weeks	86 weeks	92 weeks	104 weeks	84 weeks

(For reference only)
Date of Next Update: 28 January 2025

Notes:
(1) The longest (90th percentile) waiting time implies that appointments are earlier than the indicated time in 90% of the new case bookings
(2) Excluding cases pending for triage