Waiting Time for New Case Booking at
Paediatrics Specialist Out-patient Clinics



Specialist outpatient clinics have implemented a triage system to ensure patients with urgent conditions requiring early intervention are treated with priority. Referrals of new patients are usually first screened by a nurse and then by a specialist doctor of the relevant specialty for classification into Urgent, Semi-urgent and Stable categories. HA's targets are to maintain the median waiting time of Urgent and Semi-urgent cases within two weeks and eight weeks respectively.

In the past 12 months (01 July 2023 - 30 June 2024), there were 30,815 new case bookings in Paediatrics Specialist Out-patient Clinics, with waiting time as follows:
 
  New case bookings(2) Waiting Time
Number
Percentage
 
Hong Kong East
Hong Kong West
Kowloon Central
Kowloon East
Kowloon West
New Territories East
New Territories West
Urgent Case
3,471
11%
Median
Less than 1 week
1 week
Less than 1 week
Less than 1 week
Less than 1 week
Less than 1 week
Less than 1 week
Semi-urgent Case
6,113
20%
Median
6
weeks
4
weeks
6
weeks
4
weeks
6
weeks
7
weeks
7
weeks
Stable Case
20,981
68%
Median
14
weeks
16
weeks
13
weeks
11
weeks
12
weeks
26
weeks
22
weeks
Longest(1)
22
weeks
21
weeks
44
weeks
51
weeks
22
weeks
48
weeks
29
weeks

(For reference only)
Date of Next Update: 31 October 2024

Notes:
(1) The longest (90th percentile) waiting time implies that appointments are earlier than the indicated time in 90% of the new case bookings
(2) Excluding cases pending for triage
(3) With effect from 1 October 2022, the waiting time for new case booking at Specialist Out-patient Clinics has incorporated integrated clinics