Waiting Time for New Case Booking at
Surgery Specialist Out-patient Clinics



Specialist outpatient clinics have implemented a triage system to ensure patients with urgent conditions requiring early intervention are treated with priority. Referrals of new patients are usually first screened by a nurse and then by a specialist doctor of the relevant specialty for classification into Urgent, Semi-urgent and Stable categories. HA's targets are to maintain the median waiting time of Urgent and Semi-urgent cases within two weeks and eight weeks respectively.

In the past 12 months (01 October 2025 - 30 September 2026), there were 187,761 new case bookings in Surgery Specialist Out-patient Clinics, with waiting time as follows:
 
  New case bookings(2) Waiting Time
Number
Percentage
 
Hong Kong East
Hong Kong West
Kowloon Central
Kowloon East
Kowloon West
New Territories East
New Territories West
Urgent Case
13,185
7%
Median
1 week
1 week
1 week
1 week
1 week
1 week
1 week
Semi-urgent Case
35,882
19%
Median
7
weeks
5
weeks
5
weeks
6
weeks
5
weeks
5
weeks
5
weeks
Stable Case
138,055
74%
Median
37
weeks
28
weeks
43
weeks
43
weeks
32
weeks
39
weeks
34
weeks
Longest(1)
85
weeks
78
weeks
94
weeks
88
weeks
98
weeks
82
weeks
56
weeks

(For reference only)
Date of Next Update: 29 January 2027

Notes:
(1) The longest (90th percentile) waiting time implies that appointments are earlier than the indicated time in 90% of the new case bookings
(2) Excluding cases pending for triage
(3) The information on this page is based on the old clustering arrangement. The Hong Kong East Cluster and the Hong Kong West Cluster have officially been integrated to establish the Hong Kong Island Cluster from 1 April 2026. The information will be updated in due course.