Waiting Time for New Case Booking at
Surgery Specialist Out-patient Clinics



Specialist outpatient clinics have implemented a triage system to ensure patients with urgent conditions requiring early intervention are treated with priority. Referrals of new patients are usually first screened by a nurse and then by a specialist doctor of the relevant specialty for classification into Urgent, Semi-urgent and Stable categories. HA's targets are to maintain the median waiting time of Urgent and Semi-urgent cases within two weeks and eight weeks respectively.

In the past 12 months (01 April 2025 - 31 March 2026), there were 187,407 new case bookings in Surgery Specialist Out-patient Clinics, with waiting time as follows:
 
  New case bookings(2) Waiting Time
Number
Percentage
 
Hong Kong East
Hong Kong West
Kowloon Central
Kowloon East
Kowloon West
New Territories East
New Territories West
Urgent Case
13,795
7%
Median
1 week
Less than 1 week
1 week
1 week
1 week
Less than 1 week
1 week
Semi-urgent Case
31,922
17%
Median
7
weeks
4
weeks
5
weeks
6
weeks
5
weeks
5
weeks
5
weeks
Stable Case
141,137
75%
Median
43
weeks
27
weeks
42
weeks
52
weeks
51
weeks
38
weeks
38
weeks
Longest(1)
86
weeks
83
weeks
99
weeks
99
weeks
101
weeks
93
weeks
65
weeks

(For reference only)
Date of Next Update: 31 July 2026

Notes:
(1) The longest (90th percentile) waiting time implies that appointments are earlier than the indicated time in 90% of the new case bookings
(2) Excluding cases pending for triage
(3) The information on this page is based on the old clustering arrangement. The Hong Kong East Cluster and the Hong Kong West Cluster have officially been integrated to establish the Hong Kong Island Cluster from 1 April 2026. The information will be updated in due course.