Waiting Time for New Case Booking at
Eye Specialist Out-patient Clinics

Specialist outpatient clinics have implemented a triage system to ensure patients with urgent conditions requiring early intervention are treated with priority. Referrals of new patients are usually first screened by a nurse and then by a specialist doctor of the relevant specialty for classification into Urgent, Semi-urgent and Stable categories. HA's targets are to maintain the median waiting time of Urgent and Semi-urgent cases within two weeks and eight weeks respectively.

In the past 12 months (01 April 2024 - 31 March 2025), there were 152,737 new case bookings in Eye Specialist Out-patient Clinics, with waiting time as follows:

	New case bookings(2)		Waiting Time
	Number	Percentage		Hong Kong East	Hong Kong West	Kowloon Central	Kowloon East	Kowloon West	New Territories East	New Territories West
Urgent Case	47,635	31%	Median	Less than 1 week	1 week	Less than 1 week	Less than 1 week	Less than 1 week	Less than 1 week	Less than 1 week
Semi-urgent Case	29,575	19%	Median	6 weeks	6 weeks	3 weeks	6 weeks	13 weeks	6 weeks	4 weeks
Stable Case	75,516	49%	Median	35 weeks	61 weeks	82 weeks	79 weeks	88 weeks	87 weeks	74 weeks
			Longest(1)	89 weeks	65 weeks	100 weeks	100 weeks	183 weeks	115 weeks	87 weeks

(For reference only)
Date of Next Update: 31 July 2025

Notes:
(1) The longest (90th percentile) waiting time implies that appointments are earlier than the indicated time in 90% of the new case bookings
(2) Excluding cases pending for triage
(3) With effect from 1 October 2022, the waiting time for new case booking at Specialist Out-patient Clinics has incorporated integrated clinics