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84 Hospital Authority Annual Report 2012-2013
Head Off ice and C luster Reports
總辦事處及醫院聯網工作匯報
A stable workforce was maintained by NTEC through the year. A
total of 50 phlebotomists and technical assistants were recruited to
relieve doctors and nurses from routine technical tasks for patients.
A total of 18 allied health professionals, 40 nurses and 51 clerical
staff were recruited to strengthen the workforce. Promotional
opportunities for frontline doctors, nurses and allied health
professional were enhanced by adding 50 promotional positions.
To strengthen patient safety and service quality, gap analysis for
accreditation was successfully conducted in PWH and NDH in
November 2012 to prepare the hospitals in meeting international
standards. Our preparation work was well supported by the
Cluster framework with involvement of all departments. The
system implemented contributed a lot in synchronising resource
input, wisdom and experience during the process, which is greatly
attributed to solid governance and active staff engagement. The
‘Excellent Staff Engagement Award’ bestowed by Hong Kong
Institute of Human Resource Management in September 2012 was
great encouragement to staff, signifying a milestone in the Cluster.
年內，聯網的職員人手保持穩定。聯網增聘了
50
名抽血員及技術助理，協助醫生和護士為病人進行
日常技術性護理工作。此外，聯網亦增聘
18
名專
職醫療人員、
40
名護士和
51
名文書人員，並增設
50
個晉升職位，以改善前線醫生、護士及專職醫
療人員的晉升機會。
為加強保障病人安全及提升服務質素，聯網轄下的
威爾斯親王醫院及北區醫院於
2012
年
11
月進行差
距分析，為醫院認證計劃作準備。聯網所有部門
均為認證準備作出很大支援，積極參與。聯網的系
統促使各部門投入相應資源，並獲取有用心得和經
驗，這實有賴聯網穩健的管理及員工積極參與。聯
網在
2012
年
9
月獲香港人力資源管理學會頒發「卓
越員工投入獎」，這對員工是莫大鼓勵，對聯網亦
是一項重要成就。