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Facing continuous challenge of growing population of the elderly
and rising service demand, KEC aims at reducing the impact caused
by shortage of frontline doctors. Measures were implemented to
improve manpower supply. To boost morale and retain experienced
staff, the Cluster also improved work environment and career
progression opportunities. While maximising operational efficiency
and effectiveness through service rationalisation and prioritisation,
a robust triage mechanism is in place to ensure timely services for
patients with pressing needs.
面對人口老化及服務需求不斷上升，九龍東聯網致
力減輕醫生人手不足對服務的影響，積極落實增
加人手的措施。為提升士氣並挽留資深人才，聯網
改善職員工作環境及晉升前景，並透過理順服務及
釐定優次，提高運作效率，同時推行有效的分流機
制，讓需求殷切的病人獲得適時的服務。
75
醫院管理局年報
2012-2013