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HKEC implemented various initiatives to sustain a robust quality and
safety system. Project to upgrade aseptic dispensing facilities was
launched to improve drug safety, modern sterilisation methods for
rigid endoscopes, surgical implants and surgical instruments were
implemented, and less high risk drugs were used in wards of RH.
TWEH enhanced supervision to sustain effectiveness of the pilot
cardiac programme and reduced readmission. Besides renovating
PYNEH A&E Department to enhance patient privacy, the hospital
also upgraded personal protective equipment and radiation
monitoring equipment to support the Daya Bay contingency plan.
Periodic review for hospital accreditation of PYNEH was successfully
held in June 2012. The Nethersole Clinical Simulation Training
Center was set up at PYNEH in December 2012 to improve clinicians’
competence and team communication in order to enhance patient
safety through simulation-based training. The Cluster ended the
financial year 2012-13 with a Quality and Safety month in March
2013, with a total of 19 programmes, seminars, forums and drills
conducted.
The patient empowerment programme delivered in collaboration
with non-government organisations benefited and engaged over
6,000 patients with chronic diseases, carers and community partners.
HKEC practised strategic demand management with prudent
expansion of capacity in a strong patient safety culture to
maintain financial sustainability. Resources were deployed to key
enablers of corporate priority, namely the roll-out of Enterprise
Resource Planning System to modernise pharmacy supply chain,
enhancement of non-emergency ambulance transfer service,
renovation and enhancement of service of psychiatric admission
wards, and strengthened hospital security service.
聯網精益求精，透過不同措施鞏固服務質素及安
全，例如開展改善無菌配藥設施計劃以提升藥物安
全、採用現代化方法處理硬式內視鏡、手術用植入
物及相關儀器消毒、律敦治醫院病房減少貯存高風
險藥物、東華東院加強督導，以維持心臟科減少再
住院先導計劃的成效、東區醫院急症室進行改善工
程加強保障病人私隱，及更換或提升個人防護裝備
和輻射監察儀器以配合大亞灣應變計劃。
此外，東區醫院於
2012
年
6
月成功通過醫院認
證計劃的定期覆核。那打素臨床模擬訓練中心於
2012
年
12
月在東區醫院正式啟用，透過模擬病房
及仿真病人，加強醫護人員的臨床技巧及團隊溝
通，提升病人安全。聯網將
2013
年
3
月訂為質素
及安全月，並舉辦質素及安全項目、工作坊、研討
會及應變演習等
19
項活動。
聯網持續加強與病人、照顧者及社區的夥伴關
係，與非政府機構合辦病人賦能計劃，讓超過六千
名慢性疾病患者受惠。
聯網亦實行策略性的需求管理，審慎擴充服務能
力，同時強調病人安全文化及確保財政穩定。聯
網按照機構的整體服務優次善用資源以加強支援
部門職能，包括推展企業資源規劃系統以更新藥
物供應鏈流程、加強非緊急救護運送服務、改善
東區醫院精神科收症病房環境及服務，以及提升
醫院保安服務。
65
醫院管理局年報
2012-2013