Admission and Hospitalisation
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Admission Procedures
Patients should register at Hospital's Admission Office. The following documents are required during registration:i. Identification Documents :
| Patient Status | Identification Documents |
|---|---|
| Holder of H.K.I.D. Card | H.K.I.D. Card/ Passport |
| Child (under 11 years of age) | H.K. Birth Certificate H.K.I.D. Card from father/ mother |
| Spouse of a HKID Card Holder | Marriage Certificate and H.K.I.D. Card from Spouse Valid travelling document (if necessary) |
| Child (under 11 years of age) of a H.K.I.D. Card Holder | Birth Certificate with father/ mother's name and H.K.I.D. Card from father or mother Valid travelling document (if necessary) |
| H. A. Staff (serving/ retired) or his dependent | H.K.I.D. Card |
| Civil Servant/ Pensioner or his dependent | Revised G.F. 181 Revised T.R.Y. 447 H.K.I.D. Card |
| Public Assistance Receiver | P.A. Certificate H.K.I.D. Card |
ii. Admission slip (for scheduled admission)
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Hospitalisation
- Patients should not bring large amount of cash, jewellery etc. during hospitalisation.
- To protect patient's safety, patients are strongly advised not to leave the ward without notifying the attending nurse or ward staff or the hospital will assume no responsibility for any consequences.
- Should patient's next-of-kin wish to know the latest medical condition of the patient, a meeting with the doctor can be arranged through the attending nurse.
- The operation of some medical instruments and equipment may be affected by signals emitted from mobile phones. Please turn off the mobile phones inside wards and designated areas.
- Smoking is strictly prohibited in the hospital compound.
- To avoid causing disturbance to others, no photography is allowed inside the wards.
- Offering advantage to hospital staff is strictly forbidden. Please report to Hospital Chief Executive, General Manager (Administrative Services) or ICAC should there be any staff asking for advantage.
- Hospitals may have different visiting hours. Please check with hospital staff for details. Children under 12 are not allowed to go inside the ward.
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Discharge
- Transfer procedures
Hospital Authority provides services through hospital clusters. Patients will be transferred from general hospitals to convalescent hospitals for continuous treatment in accordance with their medical condition.
- Discharge procedures
Please contact Hospital ward steward or nurse for discharge procedures.
Patients having financial difficulty may contact ward staff or medical social worker to apply for waiver of hospital fees.
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Suggestion and Opinion
Your valuable suggestion or feedback regarding the services provided by the Hospital can help us improve our quality. Please give your suggestion or opinion to Patient Relations Officer, Ward Manager, Hospital Chief Executive etc.| Top |
Patient Relations Officers
Patient Relations Officers are appointed in each hospital. Their duties include answering enquiries, receiving feedback from patients and their relatives on the services of the hospital. They also ensure that complaints on services of the hospital are handled promptly and appropriately.| Hospital | Telephone Number |
|---|---|
| Alice Ho Miu Ling Nethersole Hospital | 2689 2168 |
| Bradbury Hospice | 3919 7504 |
| Caritas Medical Centre | 3408 7079 |
| Castle Peak Hospital | 2456 7007 |
| Cheshire Home, Chung Hom Kok | 2813 8921 |
| Cheshire Home, Shatin | 3919 7504 |
| The Duchess of Kent Children's Hospital at Sandy Bay | 2872 7121 |
| Grantham Hospital | 2518 2186 |
| Haven of Hope Hospital | 2703 8261 |
| Hong Kong Buddhist Hospital | 2339 6124 |
| Hong Kong Children’s Hospital | 3513 6465 |
| Hong Kong Eye Hospital | 2762 3094 |
| Hong Kong Red Cross Blood Transfusion Service | 2710 1227 |
| Kowloon Hospital | 3129 6030 |
| Kwai Chung Hospital | 2959 8277 |
| Kwong Wah Hospital | 3517 5019 |
| MacLehose Medical Rehabilitation Centre | 2872 7121 |
| North District Hospital | 2683 7921 |
| North Lantau Hospital | 3467 7253 |
| Our Lady of Maryknoll Hospital | 6381 8931 |
| Pamela Youde Nethersole Eastern Hospital | 2595 6357 |
| Pok Oi Hospital | 2486 8419 |
| Prince of Wales Hospital | 3505 2433 |
| Princess Margaret Hospital | 2990 1422 |
| Queen Elizabeth Hospital | 3506 8438 |
| Queen Mary Hospital | 2255 4956 |
| Rehabaid Centre | 2364 2346 |
| Rotary Rehabaid Centre for Children | 2817 5249 |
| Ruttonjee Hospital | 2291 2020 |
| Shatin Hospital | 3919 7504 |
| Siu Lam Hospital | 2456 7007 |
| St. John Hospital | 2986 2250 |
| Tai Po Hospital | 2607 6313 |
| Tang Shiu Kin Hospital | 2291 2020 |
| Tin Shui Wai Hospital | 3513 5419 |
| Tsan Yuk Hospital | 2589 2357 |
| Tseung Kwan O Hospital | 2208 0162 |
| Tuen Mun Hospital | 2468 5422 |
| Tung Wah Eastern Hospital | 2162 6108 |
| Tung Wah Group of Hospitals Fung Yiu King Hospital | 2872 7121 |
| Tung Wah Group of Hospitals Wong Tai Sin Hospital | 3517 3800 |
| Tung Wah Hospital | 2589 8398 |
| United Christian Hospital | 3949 4080 |
| Wong Chuk Hang Hospital | 2873 7222 |
| Yan Chai Hospital | 2409 2797 |