Admission and Hospitalisation


Admission Procedures

Patients should register at Hospital's Admission Office. The following documents are required during registration:

i. Identification Documents :

Patient Status Identification Documents
Holder of H.K.I.D. Card H.K.I.D. Card/ Passport
Child (under 11 years of age) H.K. Birth Certificate
H.K.I.D. Card from father/ mother
Spouse of a HKID Card Holder Marriage Certificate and
H.K.I.D. Card from Spouse
Valid travelling document (if necessary)
Child (under 11 years of age) of a H.K.I.D. Card Holder Birth Certificate with father/ mother's name and
H.K.I.D. Card from father or mother
Valid travelling document (if necessary)
H. A. Staff (serving/ retired) or his dependent H.K.I.D. Card
Civil Servant/ Pensioner or his dependent Revised G.F. 181
Revised T.R.Y. 447
H.K.I.D. Card
Public Assistance Receiver P.A. Certificate
H.K.I.D. Card

ii. Admission slip (for scheduled admission)





Hospital Authority provides services through hospital clusters. Patients will be transferred from general hospitals to convalescent hospitals for continuous treatment in accordance with their medical condition.

Please contact Hospital ward steward or nurse for discharge procedures.

Patients having financial difficulty may contact ward staff or medical social worker to apply for waiver of hospital fees.


Suggestion and Opinion

Your valuable suggestion or feedback regarding the services provided by the Hospital can help us improve our quality. Please give your suggestion or opinion to Patient Relations Officer, Ward Manager, Hospital Chief Executive etc.


Patient Relations Officers

Patient Relations Officers are appointed in each hospital. Their duties include answering enquiries, receiving feedback from patients and their relatives on the services of the hospital. They also ensure that complaints on services of the hospital are handled promptly and appropriately.

Hospital Telephone Number
Alice Ho Miu Ling Nethersole Hospital 2689 2168
Bradbury Hospice 3919 7504
Caritas Medical Centre 3408 7079
Castle Peak Hospital 2456 7007
Cheshire Home, Chung Hom Kok 2813 8921
Cheshire Home, Shatin 3919 7504
The Duchess of Kent Children's Hospital at Sandy Bay 2872 7121
Grantham Hospital 2518 2186
Haven of Hope Hospital 2703 8261
Hong Kong Buddhist Hospital 2339 6124
Hong Kong Children’s Hospital 3513 6465
Hong Kong Eye Hospital 2762 3094
Hong Kong Red Cross Blood Transfusion Service 2710 1227
Kowloon Hospital 3129 6030
Kwai Chung Hospital 2959 8277
Kwong Wah Hospital 3517 5019
MacLehose Medical Rehabilitation Centre 2872 7121
North District Hospital 2683 7921
North Lantau Hospital 3467 7253
Our Lady of Maryknoll Hospital 6381 8931
Pamela Youde Nethersole Eastern Hospital 2595 6357
Pok Oi Hospital 2486 8419
Prince of Wales Hospital 3505 2433
Princess Margaret Hospital 2990 1422
Queen Elizabeth Hospital 3506 8438
Queen Mary Hospital 2255 4956
Rehabaid Centre 2364 2346
Rotary Rehabaid Centre for Children 2817 5249
Ruttonjee Hospital 2291 2020
Shatin Hospital 3919 7504
Siu Lam Hospital 2456 7007
St. John Hospital 2986 2250
Tai Po Hospital 2607 6313
Tang Shiu Kin Hospital 2291 2020
Tin Shui Wai Hospital 3513 5419
Tsan Yuk Hospital 2589 2357
Tseung Kwan O Hospital 2208 0162
Tuen Mun Hospital 2468 5422
Tung Wah Eastern Hospital 2162 6108
Tung Wah Group of Hospitals Fung Yiu King Hospital 2872 7121
Tung Wah Group of Hospitals Wong Tai Sin Hospital 3517 3800
Tung Wah Hospital 2589 8398
United Christian Hospital 3949 4080
Wong Chuk Hang Hospital 2873 7222
Yan Chai Hospital 2409 2797