Code on Access to Information

1. The Hospital Authority (HA) has designated a Hospital Authority Head Office (HAHO) Access to Information Officer who is responsible for ensuring requests for access to information are properly dealt with in accordance with specific procedures.

2. Requests for information or records held by the HA may be made by application form (PDF / MS Word) or by letter or email citing the “Code on Access to Information”. The application should be addressed to:

For information on HA or more than one HA hospital or institution: HAHO Access to Information Officer Hospital Authority 147B Argyle Street Kowloon (email: enquiry@ha.org.hk)

For information concerning only one hospital: Hospital Access to Information Officer at address shown on the attached list of the application form or hospital’s email address accessible via the relevant webpage.

Details of the Code on Access to Information are available for perusal at the Code’s website.

3. For application for medical records, please download the application form from the website(s) of hospital(s) concerned. Details about the application procedures can be accessed via the relevant webpage.

4. The following information is available for public inspection at the Ground Floor Reception Counter, Hospital Authority Building, 147B Argyle Street, Kowloon:

• Organisation charts of the HA (in English);
  
• A list of information by category held by the Hospital Authority (in English);
  
• A list of information published or made available free of charge (in English/Chinese);
  
• A set of administrative procedures for handling requests for information under the Code (in English).

5. Other than publications which are available free of charge, the following photocopy (black and white) in charge, which is subject to revision, will be levied:

A4 size paper at $1.5 per copy; A3 size paper at $1.6 per copy

6. For enquiries, please call 2300 6555 during office hours.


Hospital Authority
April 2026